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Privacy Policy

Privacy Policy

Academy Air Heating and Air Conditioning and Academyair.com want you to feel confident in our services and security as it relates to your personal information. This Privacy Policy was designed with you in mind, knowing that our customers care about how their information is used and shared. We want you to feel confident in and to understand how we collect and use the personal information you provide to us and to assist you in making informed decisions when using our site.

What Information does AcademyAir.com Collect?

When you visit AcademyAir.com you may provide us with two types of information: personal information knowingly disclosed and website usage information. The information we learn from our visitors helps us personalize and continually improve your experience at Academy Air Heating and Air Conditioning and AcademyAir.com. Here are the specifics of what information we gather:

Personal Information You Choose to Provide

Online Forms:

When you schedule an appointment, contact us through our contact form, sign-up for e-mail newsletters, or fill our any type of form at AcademyAir.com, you will be providing us information about yourself. Any information you enter on a form will be collected and/or stored for future use. Your use of these forms is voluntary.

E-mail Communications:

In order to help make the site more productive and to improve service, we sometimes collect e-mail addresses. We use them to send you notifications of changes to our policies and/or other news via e-mail. If you do not want to receive e-mails from us, you may choose to option out at any time. Any correspondence received via e-mail may be retained including the content of your e-mail messages, your e-mail address, and our responses.

Website Usage Information

Our website utilizes cookies* and website logs/analytics to collect information about how our website is used. Information gathered through cookies and analytics may include the date and time of visits, the pages viewed, and time spent at our website. For security purposes AcademyAir.com sometimes collects and analyzes the Internet Protocol (IP) address used to connect your computer to the Internet, and to our website. This is done for your protection and tracking purposes in the unfortunate event that someone gains access to this site by malicious means.

*A cookie is a very small text document which creates and stores an anonymous, unique, alphanumeric identifier. When you visit a website, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designed for cookies. Each website can send its own cookie to your browser (i.e. Internet Explorer, Firefox, Safari, Opera, Chrome) if your browser’s preferences allows it.

How Does AcademyAir.com Use the Information It Receives?

Online Form Information:

We use the information you provide to administer and expand our business activities, provide customer service, and make available products and services to our customers. Occasionally, we may also use the information we collect to notify you about important changes to our website, new services, and special offers. You may notify us at any time if you do not wish to receive these offers by e-mailing us.

Web Usage Information:

As you browse our website, the site uses cookies to differentiate you from other customers so your “experience” is only available to you. Cookies, in conjunction with our Web server’s log files, allow us to calculate the aggregate number of people visiting our website and which parts of the site are most popular. This helps us gather feedback in order to constantly improve our website and better serve our customers. Cookies do not allow us to gather any personal information about you and we do not store any personal information that your provide to us in your cookies.

Sharing Information with Third-Parties:

We respect your privacy and appreciate you visiting us. We will not provide your personal information to any third-party vendor and/or associates. The only time we will disclose your personal information is if required to do so by law or subpoena, or if we believe that such action is necessary to (a) conform to the law or comply with legal process served on Academy Air Heating and Air Conditioning and Academyair.com; (b) protect and defend the rights and property of Academy Air Heating and Air Conditioning and/AcademyAir.com; (c) act under circumstances to protect the safety of users of Academyair.com.

Other Websites Linked to Academyair.com:

There are several sites that Academyair.com links to, such as Twitter™, Facebook™, YouTube™, etcetera. We are not responsible for the practices employed by websites linked to or from Academyair.com nor the information or content contained there. Links to other websites are provided solely as pointers to information on topics that may be useful to the users of our website. Please remember that when you use a link to go from Academyair.com to another website, our Privacy Policy is no longer in effect since those sites are subject to their own rules and policies. Please read over those rules and policies before proceeding.

How Secure is Information About Me?

Here at the Academyair.com website, it is our goal to provide a great user experience while keeping our user data safe. Your e-mail address will only be used if you choose to sign-up for promotions or reminders. E-mail is not recognized as a secure medium of communication. For this reason, we request that you do not send private information to us using these means.

This policy was last updated: 12/12/2017

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